Kanban for Infrastructure Teams
When I started leading an IT infrastructure team and introduced Kanban, I quickly realized that adopting agile methods would be far from trivial. Most Kanban guidance assumes a development team shipping features, but infrastructure work is heterogeneous, interrupt-driven, and partly executed by contractors – a mix that a standard board does not accommodate without adaptation. I faced several challenges and, over time, found a few adjustments that helped the team align around shared goals and keep work moving. ...